PoolRoutexPoolRoutex

Terms of Service

Effective date: July 21, 2026. These Terms govern your use of PoolRoutex (“Service”) operated by PoolRoutex (the PoolRoutex software service) (“we,” “us,” “our”). By creating an account or using the Service, you agree to these Terms.

This document is a standard startup template for operational use. It is not personalized legal advice. Have counsel review before relying on it for regulated or high-risk use.

1. The Service

PoolRoutex provides software tools for pool service businesses to manage customers, pools, routes, visits, field work, billing tools, and related features. We may update, add, or remove features over time.

2. Accounts and eligibility

  • You must provide accurate account information and keep it current.
  • You are responsible for activity under your account and for keeping credentials secure.
  • You must be at least 18 and able to form a binding contract, and use the Service only for lawful business purposes.

3. Subscriptions, trials, and fees

  • Paid plans are billed in advance on a recurring basis unless canceled.
  • Free trials (if offered) convert to a paid plan unless you cancel before the trial ends.
  • Fees are non-refundable except where required by law or expressly stated by us in writing.
  • We may change pricing with notice; continued use after the change effective date constitutes acceptance.
  • Customer payment processing for your homeowners (if enabled) is separate from your subscription to PoolRoutex and may use third-party processors (e.g. Stripe) under their terms.

4. Your data and content

  • You retain ownership of data you upload (customers, routes, notes, photos, etc.).
  • You grant us a limited license to host, process, and display that data solely to provide and improve the Service.
  • You represent you have rights to the data you enter (including homeowner information) and will comply with applicable privacy and marketing laws.

5. Acceptable use

You must not misuse the Service. See our Acceptable Use Policy. We may suspend or terminate accounts that violate these Terms.

6. Third-party services

The Service may integrate with third parties (hosting, database, maps, SMS, payments). Their terms and privacy policies apply to their services. We are not responsible for third-party outages or policy changes.

7. SMS and communications

If you enable SMS or email features, you are responsible for obtaining any required consents from recipients and for message content. Carrier and provider fees may apply.

8. Intellectual property

The Service, software, branding, and documentation are owned by us or our licensors. You may not copy, reverse engineer, or resell the Service except as allowed by law.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

11. Indemnity

You will defend and indemnify us against claims arising from your use of the Service, your data, your communications to customers, or your violation of these Terms or law.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach, risk, non-payment, or discontinuation of the Service. Upon termination, your right to use the Service ends. We may delete data after a reasonable retention period unless law requires longer storage.

13. Changes

We may update these Terms. Material changes will be posted with a new effective date. Continued use after changes means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of Arizona, USA, without regard to conflict-of-law rules, unless mandatory consumer law in your jurisdiction says otherwise. Courts in Maricopa County, Arizona shall have exclusive jurisdiction, subject to applicable law.

15. Contact

Questions about these Terms: [email protected].